ACBuy supports Taobao purchasing, QC photos, storage and parcel shipping. Order placement was suspended in May 2026 for a warehouse upgrade and had not resumed at our latest update, so confirm current eligibility and charges before you top up or pay.
Shopping-agent guide
- Service type
- China-based buying agent and parcel-forwarding platform for international buyers
- Scale
- About 1.9 million monthly visits (Similarweb, as reported in our source data)
- Largest market
- United States at roughly 16% of traffic, followed by Canada, the United Kingdom, Poland and Germany
- Languages and currencies
- 8 interface languages, 10 checkout currencies, English and USD by default
- Free QC photos
- 3–5 photos per item
- Free storage
- 90 days from warehouse check-in, with paid extension available
- Agent commission
- No commission on Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop; a flat 10 CNY per item on special platforms such as Douyin, Xiaohongshu and Xianyu
- Shipping options
- 150+ international lines; shipping is paid as a deposit against estimated weight and refunded if overpaid
- Loyalty program
- 7-tier VIP program giving up to 6% off international shipping, stackable with coupons
- Insurance
- AC Care covers shipping delay, loss or damage and customs seizure up to 10,000 CNY (7,000 goods + 3,000 shipping)
- Reported exchange-rate margin
- About 17.6% over the interbank rate
- Current status
- Order placement suspended in May 2026 for a warehouse upgrade and not resumed as of our latest source update (September 2026)
About ACBuy
ACBuy is a cross-border buying agent that helps overseas shoppers buy from Chinese marketplaces, covering the whole chain from purchasing and quality inspection to international logistics and after-sales support. It operates in two modes — purchasing agent and parcel forwarding — and defaults to English with USD pricing. According to Similarweb figures carried in our source data, ACBuy draws around 1.9 million monthly visits, and its traffic is unusually balanced: the United States is the largest market at just ~16%, followed by Canada, the United Kingdom, Poland and Germany, with no single country dominating. A bounce rate around 24% and roughly 9 pages per visit point to a sticky, engaged user base. ACBuy's standout trait is reach. It officially supports more Chinese sources than almost any competitor — Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop for free, plus paid sourcing from social-commerce platforms such as Douyin and Xiaohongshu and second-hand platforms such as Xianyu. Standard-platform orders carry no agent commission; special platforms add a flat 10 CNY per item. It also offers the broadest local-payment support of any agent we have cataloged: alongside cards, Apple Pay and Google Pay it accepts iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly, matching a user base spread across 8 interface languages and 10 currencies. Items are inspected with 3–5 free QC photos and stored free for 90 days, with paid extension available. The branded AC Care service insures against shipping delay, loss or damage and customs seizure, paying out up to 10,000 CNY (7,000 for goods plus 3,000 for shipping). A 7-tier VIP program takes up to 6% off international shipping, stackable with coupons. Weidian and Yupoo links route through ACBuy's product page even though they are not on its headline source list — but note that reps and Weidian purchasing are no longer supported, and a May 2026 warehouse upgrade put order placement on hold.
What works well
Top-tier (T1) agent by traffic and track record, with roughly 1.9 million monthly visits and a genuinely global buyer base.
One of the widest source-platform coverages we have cataloged: free standard sourcing from Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop, plus paid special-platform and second-hand sourcing.
No agent commission on standard platforms, so the item price plus international shipping is essentially the bill.
The broadest local-payment support we have seen on an agent, including iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly alongside cards and Apple or Google Pay.
Free 3–5 QC photos and 90 days of free storage, with optional AC Care insurance and a 7-tier VIP shipping discount of up to 6%.
What to check
Order placement has been suspended since May 2026 because of a warehouse upgrade and had not resumed at our latest source update — verify the platform's live status before topping up a balance.
ACBuy no longer supports reps or Weidian purchasing; Taobao and 1688 ordering is unaffected. Shoppers who buy Weidian links need a different agent for those items.
A high exchange-rate markup, reported at about 17.6% over the interbank rate, quietly raises the real cost of every order.
ACBuy runs a top-up model: you load your balance first and buy from it, so unspent funds sit with the platform if you stop ordering.
Shipping is paid as a deposit against estimated weight, and import duties, brokerage charges and any customs declarations sit outside that quote — budget for them separately.
Is ACBuy legit?
<p>ACBuy is a real, operating shopping agent with a long track record and roughly 1.9 million monthly visits — not a scam clone of a bigger platform. It has an official English-language site, named source platforms, published QC and storage policies and a branded insurance product, which is more transparency than most agents offer.</p><p>Two caveats matter more than the legitimacy question. Order placement has been suspended since May 2026 for a warehouse upgrade and had not resumed at our latest source update (September 2026), so an account alone is not proof that you can buy today. And ACBuy has dropped support for reps and Weidian purchasing, which is the main reason spreadsheet shoppers once used it. Confirm both points on the platform itself before adding funds. We do not take payment to rank agents; this assessment comes from public data and our own ordering rather than a sponsorship.</p>
Where ACBuy is popular
<p>United States 16.09%<br>Canada 11.19%<br>United Kingdom 9.52%<br>Poland 9.2%<br>Germany 6.29%</p><p>8 interface languages · 10 checkout currencies</p><p>That spread is unusually flat for an agent. No single country accounts for more than about a sixth of traffic, and the platform backs it up with regional payment rails — iDEAL for the Netherlands, BLIK for Poland, Pix for Brazil, EPS for Austria and Bancontact for Belgium — plus 8 interface languages and 10 checkout currencies. Buyers outside the United States are therefore not an afterthought here; Europe in particular is served well.</p>
What to check before you pay ACBuy
<p>Four checks protect the money you load into an ACBuy balance. First, status: order placement has been suspended since May 2026, so look for a current, dated notice before topping up. Second, category: reps and Weidian items are no longer purchasable, though Taobao and 1688 are unaffected, and special platforms such as Douyin, Xiaohongshu and Xianyu add a flat 10 CNY per item.</p><p>Third, cost: a reported exchange-rate margin of about 17.6% over interbank sits on top of the item price, and shipping includes a 10–30 CNY customs declaration fee plus an 8 CNY handling fee, with import duties owed on arrival. Fourth, timing: free storage runs 90 days from check-in and can be extended for a fee, so plan consolidation around that window. AC Care is worth adding on valuable parcels — cover reaches 10,000 CNY and claims must be filed within 30 days.</p>
ACBuy is a China-based buying and parcel-forwarding agent for overseas shoppers, supporting Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop links along with paid sourcing from Douyin, Xiaohongshu, Xianyu and other special platforms. It offers free QC photos, 90 days of free storage and 150+ shipping lines, but order placement has been paused since May 2026 for a warehouse upgrade.